FAQ | Custom Area Rug Questions | Carpet Binding Questions | InRugCo – InRugCo Studio & Gift Shop

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FAQ

Common Questions
  • Are Indiana Rug Co. and InRugCo Studio & Gift Shop the same thing?
  • I'm still confused about your names, what is the best way to contact you?  
  • Do you only sell area rugs at InRugCo Studio & Gift Shop? 
  • Do you sell Oriental or Persian Area Rugs? 
  • Why is your store called InRugCo Studio & Gift Shop, but you sell products common at home good stores, gourmet grocery stores, or clothing boutiques?  

            

          Custom Area Rug
          • How much does a custom area rug will cost?  
          • Can you explain the process of a ordering a custom area rug?  
          • How long does it take for a custom area rug to be fabricated? 
          • What type of carpet do you use in your custom area rugs? 
          • Can I still order a custom area rug if I do not live in Mishawaka, Indiana?  

           

          Carpet Binding
          • Do you offer carpet binding services?  
          • Can I bring carpet that needs to be bound to the InRugCo Studio & Gift Shop location?  
          • What is your warranty policy towards slide out carpet binding for the recreational vehicle industry? 

           

          Are Indiana Rug Co. and InRugCo Studio & Gift Shop the same thing? 

          Indiana Rug Co. is the name we operate under as we service the RV industry and offer carpet binding.

          InRugCo Studio & Gift Shop is the name of our retail brick & mortar store.

          Both of our names represent different physical locations. Both businesses operate under the same owner Pam Richardes. 

          For retail shopping, custom area rugs, or other custom work, you will want to contact InRugCo Studio & Gift Shop

          For carpet binding services, you will want to contact Indiana Rug Co. 

          >I'm still confused about your names, what is the best way to contact you?

          Our email service.indianarugco@gmail.com can answer any question you have! Don't worry, we are friendly. 

          Do you only sell area rugs at InRugCo Studio & Gift Shop?

          No. Inside our Design Studio & Gift Shop, you will find our custom area rugs, furniture, throw pillow covers, aprons, & other textile products. You will also find carefully curated products sourced from all over the world. We have handpicked items for your home, kitchen, garden, & lifestyle.

          You will find home accents, women's clothing, gourmet food, area rugs, garden accessories, kitchen supplies, & more within our store. We have been described as a boutique, a gift shop, or a design studio. 

          Our brick & mortar retail store strives to create a captivating shopping experience with genuine customer service & true community engagement. Stop in today and discover what InRugCo has to offer! 

           

          >Do you sell Oriental or Persian Area Rugs at InRugCo Studio & Gift Shop?

          No, we do not sell Oriental or Persian Area Rugs. 


          >Why is your store called InRugCo Studio & Gift Shop, but you sell products common at home good stores, gourmet grocery stores or clothing boutiques? 

          As a small family business, we have always had to innovate. We would love to stock our retail store solely with just our unique area rugs, however, that just isn't realistic. 

          Our goal has been to present our community with a captivating and unique shopping experience and to do that, we need a wide range of products, from local handmade items to curated products from all over the world. 

          You never quite know what fun products you will discover when you step through the doors at InRugCo Studio & Gift Shop and we love that. 

          >What is your warranty policy towards slide out carpet binding for the recreational vehicle industry?

          View our warranty policy

          >Do you offer carpet binding? 

          Yes. You will need to contact our Indiana Rug Co. location. Click here for details. 

          >Can I bring carpet that needs to be bound to the InRugCo Studio & Gift Shop location? 

          No.  We only process carpet binding at our fabrication plant, please click here for more details. 

          >How much does a custom area rug cost? 

          There are two costs to consider ordering a custom area rug from us: materials and fabrication.

          For example, a 4’x 6′ area rug could range anywhere from $85.00-$800.00 depending on your choice of material and the complexity of design.

          We work to fit all budgets, so please express to us your budget and we can design from there. 

          >Can you explain the process ordering a custom area rug made?

          We always start with the basics. Where is the area rug going to be located in the home? Do you have an idea of what you want in terms of color, texture, shape, or design? We can guide you along the entire design process.

          In-home personal consultations with our area rug designer Pam Richardes are extremely common. We can schedule a consultation based around your schedule. 

          If necessary, we will provide you with all of the following: color drawings, carpet samples, pricing.

          After we get an idea of what you are looking for, we will present area rug drawings to you and await your approval or revisions. After approval, we will begin fabricate of your area rug. 

            >Can I still order a custom area rug if I do not live near Mishawaka, Indiana?

            We would be happy to work with you through email. Our email is service.indianarugco@gmail.com.

            We can mail you carpet samples so you can feel the carpet and verify the colors in your home. We can also send you digital carpet drawings. 

            >What type of carpet do you use in your area rugs?

            We primarily use 100% nylon because it provides us with greatest color ranges. However, we can work with other materials such as wool, polypropylene, or polyester.

             

            >How long does it take a custom area rug to be fabricated? 

            Generally once your decision is made, your rug will be ready in 4-6 weeks. Allow up to an additional 5 days for shipping. During the holiday season expect delays and plan early. If you have an event deadline make sure you inform us of your needs.



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